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Mozilla Foundation - Powering Global Fundraising Infrastructure
Project Overview
We partnered with Mozilla Foundation to build and optimize their fundraising systems, enabling the nonprofit to efficiently process donations from supporters worldwide. Our work helped streamline their end-of-year campaigns and ongoing donor management, supporting Mozilla's mission to make good tech the norm.
The Challenge
Mozilla Foundation needed a robust, scalable fundraising infrastructure capable of handling high-volume donation campaigns, particularly during critical end-of-year fundraising periods. The system had to support multiple currencies, payment methods, and integrate seamlessly with their donor management processes.
- Handle surge traffic during major fundraising campaigns
- Process donations in multiple currencies from global supporters
- Integrate with existing CRM and donor management systems
- Ensure PCI compliance and secure payment processing
- Provide real-time analytics and campaign performance tracking
Our Solution
We developed a comprehensive fundraising platform that seamlessly handles donations at scale while providing Mozilla's team with the tools they need to manage campaigns effectively.
- High-availability donation processing system with auto-scaling
- Multi-currency support with real-time exchange rate integration
- Recurring donation management for sustained giving programs
- Custom campaign landing pages with A/B testing capabilities
- Donor portal for managing subscriptions and donation history
- Integration with Salesforce for unified donor relationship management
Technical Implementation
The platform was built with reliability and security as top priorities, ensuring donors can contribute with confidence during peak campaign periods.
- Cloud-native architecture handling thousands of concurrent transactions
- PCI-DSS compliant payment processing with multiple gateway support
- Real-time fraud detection and prevention systems
- Automated receipt generation and tax documentation
- API integrations with email marketing and analytics platforms
- Comprehensive logging and audit trails for compliance
DevOps & Reliability
We implemented robust DevOps practices to ensure the fundraising platform remains available and performant during critical campaign periods.
- 99.99% uptime SLA during peak fundraising periods
- Auto-scaling infrastructure to handle 10x traffic spikes
- Terraform for Infrastructure as Code, managing cloud resources across staging and production environments
- Blue-green deployments for zero-downtime updates
- Real-time monitoring with proactive alerting
- Disaster recovery with multi-region failover
- Load testing simulating end-of-year campaign traffic
Key Results
- Successfully processed donations from supporters in 100+ countries
- 99.99% uptime during critical end-of-year fundraising campaigns
- Reduced payment processing failures by 40%
- Enabled real-time campaign analytics for data-driven decisions
- Streamlined donor management reducing administrative overhead by 50%
- Supported Mozilla's mission to power a better digital future
Why It Matters
Our partnership with Mozilla Foundation demonstrates how robust technology infrastructure can amplify nonprofit impact. By building reliable, scalable fundraising systems, we helped Mozilla focus on their mission—making good tech the norm—while confidently knowing their donation processing would perform flawlessly when it matters most.
Services Behind This Project
The same senior teams that delivered this work:
"Our experience with Gareth was great - he onboarded onto a project quickly and was able to help us. Looking forward to working with him more in the future."